Privacy Policy

We, at The Blue Firefly Photography, respect your privacy. We are committed to protecting the privacy of our clients, website visitors and to protect any personal information that is provided to us.
This privacy policy outlines how we collect, use and disclose your personal information when you use our services or visit our website. 

PERSONAL INFORMATION WE MAY COLLECT AND STORE

  • Your name, contact details, including email address, phone number and postal address

  • Personal preferences and interests relevant to the services that we provide

  • Information relevant to your use of our services, such as payment information

  • Other information relevant to client surveys and/or promotional offers

HOW WE MAY USE YOUR PERSONAL INFORMATION

  • To provide you with our photography services, including booking and arranging sessions, as well as to provide you with all the deliverables 

  • To communicate with you, including sending you marketing and promotional information about our services

  • To improve our services and products and to provide a better customer experience

  • To meet our legal and regulatory obligations 

We will only use your personal information for the purposes for which it was collected and will not use or disclose it for any other purpose, except with your consent or where we are required or permitted by law to do so.

We will also not use any personal information to spam our clients.

HOW WE PROTECT YOUR PERSONAL INFORMATION 

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification or disclosure. These steps include physical, technical and administrative safeguards, such as secure data storage, password protection and restricted access. 

DISCLOSING PERSONAL INFORMATION 

We may disclose your personal information to third parties in some circumstances such as - 

  • To our suppliers and service providers who assist us in providing our services to you, such as printing labs

  • To our professional advisors, such as accountants, lawyers and insurers

  • We may disclose your personal information to third party service providers located overseas, such as cloud based data storage providers, who assist us in providing our services to you. We will take reasonable steps to ensure that these providers comply with the Australian Privacy Principles or equivalent data protection standards.

  • To comply with our legal and regulatory obligations

WEBSITE 

  • This website is hosted by Squarespace. Squarespace collects personal data when you visit this website including information about your browser, network and device, webpages you visited prior to coming to this website, webpages you view while on this website, your IP address. Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalized form. 

  • This website collects personal data to power our site analytics, including information about your browser, network and device, webpages you visited prior to coming to this website, your IP address. This information may also include details about your use of this website including clicks, internal links, pages visited, scrolling, searches, timestamps. We share this information with Squarespace, our websites analytics provider, to learn about site traffic and activity.

  • This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The Cookies Squarespace Uses. These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookies banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

  • This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you including information about your browser, network or device, information about this site and the page you’re viewing on it, your IP address.

  • When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace so that they can provide the website services to us. We also share this information with our CRM provider. 

  • We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace so they can send these emails on our behalf. 

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION 

You hold the right to access and correct any personal information that we hold about you. If you wish to access or correct your personal information, please contact us using the details provided below.

CONTACT 

If you have any questions or concerns about our privacy policy, or if you wish to make a complaint about how we handle your personal information, please contact us by emailing hello@thebluefirefly.com.au.